Expert Plumbing Solutions in
Austin, Texas

Frequently Asked Questions (FAQ)

 

1. What areas do you serve?

We proudly serve Austin, Texas, and the surrounding areas. If you're not sure whether you're in our service zone, just give us a call—we’ll be happy to let you know.

 

2. What plumbing services do you offer?

We handle a wide range of residential and light commercial plumbing services, including:

• Leak detection & repair

• Water heater installation & repair

• Faucet, toilet, and sink repairs

• Drain cleaning

• Pipe replacements

• Emergency plumbing services

 

3. Do you offer emergency plumbing services?

Yes! We understand that plumbing problems don’t always happen during business hours. We offer emergency and same-day services, subject to availability. Call us right away if you have a plumbing emergency.

 

4. Are estimates free?

Yes, we offer free estimates for most standard plumbing jobs. For complex issues that require in-depth inspection or travel, a small diagnostic fee may apply—but we’ll always let you know up front.

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5. Is BR Plumbing licensed and insured?

Absolutely. BR Plumbing is fully licensed and insured in the state of Texas. Owner Jason Ragusa brings over 20 years of experience to every job, so you can trust you're in good hands.

 

6. How quickly can you come out?

In many cases, we can offer same-day or next-day service. Emergency requests are prioritized. We strive to be on time and communicate clearly about scheduling.

 

7. Do you guarantee your work?

Yes. We stand behind the quality of our work with a satisfaction guarantee. Most services come with a labor warranty, and we’ll always explain any guarantees before starting work.

 

8. What payment methods do you accept?

We accept cash, checks, and most major credit/debit cards. Payment is typically due upon completion of service unless otherwise arranged.

 

9. Do you install water heaters?

Yes, we install and service traditional tank and tankless water heaters. We can help you choose the right option for your home and handle the entire installation.

 

10. How do I schedule an appointment?

You can schedule a service by:

• Calling us directly at (512) 6 5 8 - 0 6 4 6

• Filling out the contact form on our [Contact Page]

• Emailing us at [Insert Email Address]

We’ll respond quickly to confirm your appointment and answer any other questions you might have.